Structured Surveys, Delivered By Phone
CFR Solutions runs CATI programs from a centralized call facility, with trained tele-interviewers, live call monitoring, and real-time quota tracking that confirms every completed call is on-quota and on-profile.
Every Call Monitored, Every Quota Tracked
Quotas are set and tracked live against the sample plan on the dialer, a share of every interviewer's calls is live-monitored or recorded for quality, and completed interviews are validated against the CATI software log before sign-off.
Telephonic Formats Matched to Your Sample
From a consumer database call to a B2B decision-maker interview, we size and route the fieldwork around the quota your sample plan needs.
B2C Telephonic Surveys
Consumer interviews run off client or panel databases, screened and quota-controlled against your sample plan.
Learn more →B2B Decision-Maker Interviews
Structured interviews with business owners and decision-makers, scheduled and conducted by senior tele-interviewers.
Learn more →Random Digit Dialing (RDD)
Probability-based dialing across defined geographies, delivering a representative respondent base without a client list.
Learn more →CATI With Live Call Monitoring
Supervisors listen in and score calls in real time, with recorded audio kept for post-fieldwork quality review.
Learn more →Multi-Language Interviewing
Tele-interviewers fluent in regional languages, matched to respondents by geography and preferred dialect.
Learn more →Panel & Database-Driven Calling
Fieldwork run against client-supplied lists or partner panels, with dial dispositions tracked call by call.
Learn more →Explore Our Other Essential Services
Every quantitative format is run with the same fieldwork discipline and data-quality checks — pick the mode that matches how you need to reach your sample.
Face-to-Face Interviews
Structured in-person surveys with GPS-tagged CAPI capture and back-checks.
Learn more →CATI
Computer-assisted telephone interviews run from a monitored, quota-controlled call centre.
Learn more →CAWI
Self-administered online surveys with built-in validation and panel-quality checks.
Learn more →CAPI
Tablet-based interviewing with automated skip logic and real-time data sync.
Learn more →Central Location Test
Product and concept testing at a fixed venue with controlled respondent flow.
Learn more →